Having a car that needs auto repair can be nerve-wracking, especially when you do not know, which auto repair shop to take it to. The truth is, many car owners wait until they require auto services to start searching for a reputable service provider. But what exactly makes a good auto repair shop? These are some of the things you should look out for: Excellent customer service It all starts with that first contact you make when you call to inquire about the services offered and the charges of the same. If it sounds as if the person on the other hand is genuinely interested in helping you, then you can go ahead and visit the auto repair shop. The best auto repair shops understand that satisfying the customer is key and that professionalism, respect, and open communication are part of that process. Mechanics who are not just competent but personable as well Before a mechanic can work on your car, you need to make sure they are ASE Certified. ASE stands for Automotive Service Excellence standards. Depending on the kind of work you need to be done, you might require the automotive technicians to have additional certification. On top of the technical know-how, it is crucial that a mechanic have the personality required to interact amiably with the clients bringing in their cars for auto repair. The mechanics interact with the car owners on a one-on-one basis and as such must know how to do so well. Reputable guarantees and warranties Competent auto repair shops guarantee their work and offer warranties for at least 12 months and 12,000 miles. This way, you can put your mind at ease knowing that you are getting professional services from a competent provider who is confident in the kind of services they offer. Great hours/Flexibility Auto emergencies happen when you least expect them. Good auto repair shops understand this, and this is why they offer flexible working hours that allow you to call in when that emergency happens on a Saturday. They are open on Saturdays, offer to tow and service your car on the same day that you bring it in. Some of the services offered by reliable companies include mechanical services, electronic ignition, alignment, automobile A/C repair, tune-ups, major and minor engine repair, factory scheduled maintenance, oil changes, coolant system service among others. If you are looking for an auto repair shop that understands your needs and strives to meet them, then look out for one with great services and great prices so you can rest assured that you will get all the work you need done without emptying your wallet. Whether you want some maintenance work done, or your car just broke down and requires major repairs, you have the right auto repair shop for you. And if you are in the Phoenix area you are always welcomed to book an appointment us here at Pete Kelley’s Auto any time by clicking the link below or give us a call at: 602.997.5889 Book an appointment here: https://www.petekelleysauto.com/contact-us/ Or Visit our website to learn more about us here: https://www.petekelleysauto.com/
Oil eventually starts to turn into jelly. Literally – petroleum jelly. Sludge clogs up oil passages and keeps oil from getting to some areas of the engine. This causes parts to wear out prematurely. And that means expensive engine repairs. That’s why you need to change the oil and oil filter on schedule – to get the old oil out before it turns to sludge. Your manufacturer will have a recommendation for how many miles you can go between oil changes. They also usually have several months between recommended oil changes. That’s because the detergents and other additives in the oil break down over time. Your owner’s manual will have a recommendation for time and mileage, but you need to remember that it’s based on using the recommended weight of oil. And if your vehicle came from the factory with synthetic oil, the recommended intervals assume you continue to use synthetic. Also, how you drive can have a big effect. Most owner’s manuals will have a list of driving conditions that are harder on your vehicle. Things like stop and go driving, short trips, driving in very hot or very cold weather, heavy loads and towing. If some of your driving fits this, you may need to change your oil and do other maintenance on a shorter schedule. This may sound complicated. Some vehicles have an oil life calculator that takes all these factors into account and tells you when you should change your oil. Otherwise, talk with your service advisor about how you drive and get her recommendation for when to take care of your service. Finally, if any of the steering or suspension parts can be lubed, your technician will take care of that with a lube, oil and filter service. Give us a call or book an appointment today by clicking the link below: Pete Kelley’s Auto Service 9328 N CENTRAL AVE PHOENIX, AZ 85020 602.997.5889
Have you ever thought about all the little things we do to keep our lives running smoothly – like vacuuming? It makes a room feel fresher and more comfortable. We may not consider that we’re also prolonging the life of the carpet by keeping it clean. But PHOENIX drivers don’t always extend those good habits into the garage. Our vehicles need regular maintenance just like our rugs need vacuuming. We may not notice a difference in the feel or appearance of the vehicle, but just as cleaning a carpet carries the hidden reward of prolonging its life, maintaining our vehicles incurs a hidden reward that becomes noticeable at PHOENIX gas stations. When it comes to reduced fuel economy, there are two culprits: increased friction and inefficient fuel combustion. That means that anything PHOENIX drivers can do to decrease friction and increase the efficiency of their engines will translate to savings on fuel. Friction increases the amount of energy it takes to move something. So if we can reduce friction, we can decrease the amount of fuel it takes to run our vehicles. Engine oil is usually at the heart of friction problems in an engine. Too little oil means parts are not getting lubricated, which increases friction and dirty oil doesn’t lubricate as well as clean oil. So one secret to a good fuel economy is to stay on top of oil changes. Don’t skip them and don’t procrastinate. The same auto advice applies to transmission fluid. Keep it full and keep it clean, and your vehicle will run with less friction and better. If your tires are underinflated, it increases the friction between the tire and the road. Again, there is increased drag, and it takes more fuel to move your vehicle. People in PHOENIX should check their tire pressure every month and keep their tires properly inflated. Alignment and brake problems can also increase friction. Besides saving fuel, keeping these systems in good repair has the added benefit of saving you on tires and brake pads. These items wear out more quickly when the alignment is off or when the brake system isn’t in good working order. Talk to your friendly and knowledgeable Pete Kelley’s Auto Service service advisor. The second culprit that stealthily steals our fuel economy is inefficient fuel combustion, which depends on the engine getting the right amount of clean fuel to the right place with the right pressure at the right time in the right pattern. The key to peak engine performance is to keep the fuel system clean. Varnish and gum can build up in a fuel system, which will interfere with the fuel injectors. The fuel injectors are responsible for all those “rights” we spoke of. If they’re dirty, amounts, timing, pressure, and spray patterns can all get out of whack. The result? Reduced fuel economy. A fuel system cleaning at Pete Kelley’s Auto Service in PHOENIX can get your injectors back on track, improving performance and efficiency. There are a few other maintenance items that can improve your fuel economy. One is to replace your PCV valve when it gets sticky. This valve allows unburned fuel in your engine exhaust to return to the engine. PHOENIX can also replace worn spark plugs and dirty fuel filters. A well-maintained vehicle will require fewer repairs and save money at PHOENIX gas pumps. Pete Kelley’s Auto Service 9328 N CENTRAL AVE PHOENIX, AZ 85020 602.997.5889
When it comes to vehicle service, a lot of people are not sure what they can hold off on. The reasons? Don’t want to spend the money, don’t have time to get it done, it’s not urgent. Sound familiar? Here are the three service items you shouldn’t put off, no matter what.
- Oil Change. Oil is one of those things that just quietly does its job. You don’t see it working; you don’t hear it working. Heck, you don’t even know it’s there. Oil is the substance that keeps the metal parts in your vehicle working together and not fighting each other. It keeps things gliding smoothly and prevents wear and tear every second your engine is turned on. Don’t put off changing it! Check with your NAPA AutoCare Service Advisor and your owner’s manual to know how often to have it changed, either by distance, you travel or time that goes by – and they’ll know the correct oil for your vehicle.
- Tire Pressure. It’s so easy to neglect your tires. They “look” like they have enough air. Well, the proper amount of air in your tires is vital to your safety, every second your vehicle is moving. Have your inflation pressure checked and the tread inspected regularly. And if you own a newer vehicle, pay attention to that electronic tire pressure monitor. If it lights up, take it in right away.
- Fluids Check. Fluids are the lifeblood of your vehicle. The big three are brake fluid, transmission fluid, and coolant. If any of these are low, it could be a sign that there’s a big problem. Running with low brake fluid could make your vehicle difficult to stop. Running with low transmission fluid could mean your gears could seize up. And running with low coolant could damage your engine from excessive heat.